Frequently Asked Questions
We can be reached via email anytime at customercare@marrakechclothing.com or by phone via the following:
(+212)06 61 29 59 90 Monday – Friday 9am to 5pm
An item marked as Pre-Order means that you can pre-order the item now, and it will be shipped by the estimated date noted on both the product page and when you add the item to your cart. Please note that we charge at the time of purchase to guarantee inventory (and to minimize waste!).
In many cases we are able to re-stock our most popular items — simply select the size and/or color you’d like and submit your email address to the Waitlist. If the item comes back, we’ll send a one-time email notifying you that it’s back in stock. Please note that this notification does not reserve the item, so we recommend purchasing it quickly if you want to ensure you’ll receive it.
What does an item marked Final Sale mean?
If an item is marked as Final Sale (on the product page and in your cart), it cannot be returned or exchanged after purchase.
We cannot issue a store credit or refund for any returned Final Sale items. If you have any questions, don’t hesitate to reach out to us via email at contact@norya-ayron.shop.